Data We Collect
We collect the information you voluntarily provide through our contact forms and quote requests: name, email address, phone number, and message. We also record technical data from your browser and device (IP address, browser type, operating system) using cookies and analytics tools to improve the site experience.
Purpose of Processing
Your data is used exclusively to address your technical inquiries, process quote requests for industrial stress testing equipment, send requested product information, and maintain B2B commercial communication. We do not use your data for other purposes without your explicit consent.
Legal Basis
Processing is based on your consent when submitting the form and on the legitimate interest in responding to your pre-contractual request. For sending commercial communications, we request your express consent via a checkbox.
Data Retention
We retain your personal data for the time necessary to fulfill the purpose for which it was collected, and for the legal periods required by applicable Argentine and international regulations. Once the relationship ends, your data will be blocked and subsequently securely deleted.
Recipients and Transfers
We do not transfer your data to third parties without your consent, except where required by law. We may share information with hosting service providers, web analytics, and email marketing platforms that act as data processors, all based in countries with an adequate level of data protection.
User Rights
You have the right to access, rectify, delete, restrict processing, object to, and request the portability of your data. You may withdraw your consent at any time. To exercise your rights, contact us by email at info@counterstrainaustralia.com or by phone at (530)15521-9154.
Cookies and Analytics
This site uses necessary technical cookies for operation and analytics cookies (Google Analytics) to understand how the site is used. You can configure your browser to reject all cookies or to alert you when a cookie is sent. The use of third-party cookies is subject to their respective privacy policies.
Data Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction: SSL encryption, firewalls, restricted database access, and training of our staff in data protection.
Transparency Statement
Counterstrainaustralia does not make misleading claims, does not use false urgency, does not present fictitious testimonials, nor does it claim unverified official affiliations. All information about our industrial stress testing equipment is accurate and verifiable. We do not guarantee specific results without prior analysis of your specific application.
Policy Update
This policy was last updated on March 15, 2025. We reserve the right to modify this policy to adapt to legislative changes or our practices. We recommend reviewing this page periodically.
Privacy Contact
For any questions regarding the processing of your data, you can write to us at info@counterstrainaustralia.com, call (530)15521-9154, or contact us at our address: Hugo 981 5 F, Argentina. We will respond to your request within a maximum of 30 days.